CHANGES to the way post is delivered in two Forest towns gets underway in the next few weeks.

Postmen and women delivering in Coleford and Cinderford will use new delivery methods and adopt revised delivery routes as these changes are introduced on a phased basis.

The changes have been introduced to reflect the changing behaviours in the way in which we communicate. In a press statement from Royal Mail, it stated: "The way in which we communicate with each other has changed dramatically. Unfortunately, fewer letters are now posted every day and Royal Mail needs to organise its delivery routes to be as efficient as possible.

"We also deliver more larger items and so we are investing in new equipment to carry these items to customers even more securely. The new equipment also reduces the risk of injury to our postmen and women from carrying heavier mail bags."

It will mean that Royal Mail will continue to deliver in the morning and for a longer period during the day. Many customers will continue to get their mail by lunchtime and the time customers receive their mail will depend on where they live on the new delivery route. This may be later or possibly earlier than current delivery times. When mail volumes vary, they may need to adjust delivery arrangements and times.

Royal Mail is writing to every address in the two towns about these changes including households, businesses and other organisations. Local elected representatives and business groups are also being advised of these changes.

The statement added: "These changes will require a period of adjustment for staff. However, Royal Mail will be doing everything possible to maintain a high level of service and thanks customers for their understanding."

If customers have any queries after they have received a letter, they can call the customer services team on 0845 601 1399. Deaf and hard of hearing customers can use the textphone on 0845 600 0606.