STROKE and diabetes sufferer Brian Russell says being removed from Yorkley Surgery's NHS treatment list is well out of order.
And Mr Russell, who says problems with 'unhelpful' staff in the past may have led to the unfair ban, says: "Something is wrong with the system."
Though approaching 70 and finding walking severely restricted following his stroke Mr Russell is now registered with the Blakeney Surgery, which means a Dial-a-Ride trip instead of an assisted 150-yard walk from his home to the Yorkley doctors.
He said the whole business started two and a half years ago – there were two incidents in particular where he believed surgery staff should have been helpful but seemed oblivious to reason.
Mr Russell complained to the surgery manageress, and was later called in to see the doctors and warned that if he upset staff he would be removed from the surgery's list.
A further complaint saw the NHS board refer him to an independent adjudicator whose line of questioning, he said, seemed biased towards a ban.
Mr Russell, who admits he has been "forthright" in his criticisms of the surgery, was even barred from taking a regular diabetes eye test there.
"But the doctors don't own it," he said. "They only rent space from the NHS.
"It is very difficult. I now have to pay for everything and my health isn't good though I try to fight it."
Mr Russell says he has heard other local folk have told him they have had problems at the surgery but complaints have been useless.
He says he could take the case to the ombudsman for a ruling but experience told him this would be a long and difficult process he would prefer to avoid.
"I just want to point out what absolute power these doctors appear to have," he said.
Both the surgery and Gloucestershire NHS Trust said they were not prepared to make any comment.





