‘PASSENGER, Lydbrook’ does not specify what is wrong with the Stagecoach service, but might like to call their Helpline which is on 01452 783547.

If Stagecoach ‘does not give a damn’ as he/she claims, it is not the only one.

Phil Anslow, which runs the 69 service from Chepstow to Monmouth, employs several drivers who think it’s cool to drive with only one hand on the steering wheel, while the other is rested.

Don’t they realise that passenger safety takes priority over driver comfort?

Obviously not – when I complained, I was told: ‘If you don’t like my driving, don’t get on my bus.’

Why all this arrogance from the bus companies?

The reason is obvious: no inspectors these days, the police are too busy to bother and councils no longer have the resources to monitor standards.

– Iain Crawford, via e-mail.